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    Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana’s Agricultural Extension System

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    Journal Article (1.046Mb)
    Date
    2021-12-06
    Author
    Munthali, N.
    Lie, R.
    van Lammeren, R.
    van Paassen, A.
    Asare, R.
    Leeuwis, C.
    Type
    Journal Article
    Review Status
    Internal Review
    Target Audience
    Scientists
    Metadata
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    Abstract/Description
    Information and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in support of seven forms of intermediation in the context of agricultural extension: disseminating (information), retrieving (information), harvesting (information), matching (actors to services), networking (among actors), coordinating (actors), and co-creating (among actors). The study identifies the types of ICTs currently functioning in Ghana’s agricultural system, and applies a Delphi-inspired research design to determine the consensus and dissensus of researchers, scientists, and practitioners about the potential of these ICTs to support each of the seven-intermediation capabilities. The findings reveal that experts reached consensus that interactive voice response (IVR) technologies currently have the highest potential to support disseminating, retrieving, harvesting, and matching. Meanwhile, social media messaging (SMM) technologies are currently seen as highly capable of supporting coordinating and, to a lesser extent, co-creating, but no consensus is reached on the potential of any of the technologies to support networking.
    https://dx.doi.org/10.23962/10539/32212
    Multi standard citation
    Permanent link to this item
    https://hdl.handle.net/20.500.12478/7379
    IITA Authors ORCID
    https://orcid.org/
    Digital Object Identifier (DOI)
    https://dx.doi.org/10.23962/10539/32212
    Research Themes
    Natural Resource Management
    IITA Subjects
    Agribusiness; Capacity Development; Farm Management; Knowledge Management; Markets; Policies and Institutions; Post-Harvesting Technology; Research Method; Smallholder Farmers
    Agrovoc Terms
    Information; Harvesting; Technology; Research; Agricultural Extension; Knowledge; Farmers; Agricultural Policies; Markets
    Regions
    West Africa
    Countries
    Ghana
    Hubs
    Headquarters and Western Africa Hub
    Journals
    The African Journal of Information and Communication
    Collections
    • Journal and Journal Articles4835
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