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Intermediation capabilities of Information and Communication Technologies (ICTs) in Ghana’s Agricultural Extension System

dc.contributor.authorMunthali, N.
dc.contributor.authorLie, R.
dc.contributor.authorvan Lammeren, R.
dc.contributor.authorvan Paassen, A.
dc.contributor.authorAsare, R.
dc.contributor.authorLeeuwis, C.
dc.date.accessioned2022-03-07T12:41:16Z
dc.date.available2022-03-07T12:41:16Z
dc.date.issued2021-12-06
dc.identifier.citationMunthali, N., Lie, R., Van Lammeren, R., Van Paassen, A., Asare, R. & Leeuwis, C. (2021). Intermediation capabilities of information and communication technologies (ICTs) in Ghana’s agricultural extension delivery. The African Journal of Information and Communication, 28, 1-37.
dc.identifier.issn2077-7205
dc.identifier.urihttps://hdl.handle.net/20.500.12478/7379
dc.description.abstractInformation and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in support of seven forms of intermediation in the context of agricultural extension: disseminating (information), retrieving (information), harvesting (information), matching (actors to services), networking (among actors), coordinating (actors), and co-creating (among actors). The study identifies the types of ICTs currently functioning in Ghana’s agricultural system, and applies a Delphi-inspired research design to determine the consensus and dissensus of researchers, scientists, and practitioners about the potential of these ICTs to support each of the seven-intermediation capabilities. The findings reveal that experts reached consensus that interactive voice response (IVR) technologies currently have the highest potential to support disseminating, retrieving, harvesting, and matching. Meanwhile, social media messaging (SMM) technologies are currently seen as highly capable of supporting coordinating and, to a lesser extent, co-creating, but no consensus is reached on the potential of any of the technologies to support networking.
dc.description.sponsorshipWageningen University Interdisciplinary Research and Education Fund
dc.description.sponsorshipConsultative Group on International Agricultural Research’s
dc.description.sponsorshipBelgian Directorate General for Development Cooperation and Humanitarian Aid
dc.format.extent1-37
dc.language.isoen
dc.subjectInformation
dc.subjectHarvesting
dc.subjectTechnology
dc.subjectResearch
dc.subjectAgricultural Extension
dc.subjectKnowledge
dc.subjectFarmers
dc.subjectAgricultural Policies
dc.subjectMarkets
dc.titleIntermediation capabilities of Information and Communication Technologies (ICTs) in Ghana’s Agricultural Extension System
dc.typeJournal Article
cg.contributor.affiliationUniversity of Lusaka
cg.contributor.affiliationWageningen University
cg.contributor.affiliationInternational Institute of Tropical Agriculture
cg.coverage.regionWest Africa
cg.coverage.countryGhana
cg.coverage.hubHeadquarters and Western Africa Hub
cg.researchthemeNatural Resource Management
cg.identifier.bibtexciteidMUNTHALI:2021
cg.isijournalISI Journal
cg.authorship.typesCGIAR and developing country institute
cg.iitasubjectAgribusiness
cg.iitasubjectCapacity Development
cg.iitasubjectFarm Management
cg.iitasubjectKnowledge Management
cg.iitasubjectMarkets
cg.iitasubjectPolicies and Institutions
cg.iitasubjectPost-Harvesting Technology
cg.iitasubjectResearch Method
cg.iitasubjectSmallholder Farmers
cg.journalThe African Journal of Information and Communication
cg.notesOpen Access Article; Published online: 06 Dec 2021
cg.accessibilitystatusOpen Access
cg.reviewstatusInternal Review
cg.usagerightslicenseCreative Commons Attribution 4.0 (CC BY 0.0)
cg.targetaudienceScientists
cg.identifier.doihttps://dx.doi.org/10.23962/10539/32212
cg.iitaauthor.identifier0000-0001-6798-7821; 0000-0002-5557-9190
cg.futureupdate.requiredNo
cg.identifier.volume28


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